Remote Support

We have a nation-wide customer base that we remotely support from our Whiteley offices, we create a secure remote connection to our clients site and then using remote control software we take control of the server or workstation displaying a problem. By removing the travelling element of a support call this remote option allows us to respond immediately to any problems a client is having.

Remote support not only allows us to resolve problems on your network when they happen but also allows us to remotely diagnose potential problems with virus protection, backups, disk space etc… before these problems become disasters.